Privacy

What stays on your phone

Some pages remember things for you, in your own browser. None of it is sent to us.

• Your ticks on the room checklist. "Clear my ticks" wipes them.
• Your children's birth months, your state and the pool question on your safety calendar. "Forget my details" wipes them. The calendar file you download is made on your phone.
• The state you pick on the directory.
• A copy of what you sent from the "Get involved" form, so the page can say thank you.

PDFs and the safety poster are also made in your browser. Clearing your browser's site data removes all of the above.

Visit counts

We count visits with PostHog, set up so it stores nothing on your device: no cookies and no profile that follows you from site to site. Like any web request, it receives the page address, the page you came from, your browser type and a rough location worked out from your internet address. It tells us which pages help and which fixes people choose, so we can make those parts better. We don't use Google Analytics or the Facebook pixel.

What we keep when you send us something

• Fix my home. Your postcode, best time, your children's age groups, a few things about your home (pool, stairs and so on) and the fixes you picked. No name, phone or email. We use it to see which fixes families need most. You book the fitter yourself on Airtasker or hipages, and their privacy policies apply to that booking.
• Get involved. Your email address, and your name, postcode and interest if you add them. We use them only to write to you about this project. Ask and we'll delete them.
• Suggest a service (on the directory). The link, why you recommend it, and your name and email if you add them, so we can thank you or ask a question.

These are stored with Cloudflare, our host, which may keep them on servers outside Australia. We don't keep your internet address or browser details with them. We never sell, rent or share them.

Signing in

The Community page lets you sign in with an Omxus identity instead of a password. Your key is made and kept in your browser; the sign-in itself is handled by auth.omxus.com under its own privacy terms. You never need to sign in to use the rest of the site.

Other companies on our pages

• Facebook. The home page shows our latest Facebook posts. When you scroll to them, your browser loads them from Facebook, which may set cookies and know you saw them, under Meta's privacy policy.
• Amazon. Some "Get it" links go to Amazon. We are an Amazon Associate and earn from qualifying purchases. Amazon may set a cookie after you click so it knows the visit came from us. It never tells us who you are.
• Our host. Cloudflare serves the site and, like every host, keeps short-term access logs (internet address, browser, time) for security. We don't read or keep them. See Cloudflare's privacy policy.
• Links out. When you follow a link to a government site, charity or shop, their privacy policy applies.

Children

This site is for the grown-ups. We never ask for a child's name, photo or school. The most we ask is an age group, and your children's birth months for the safety calendar stay on your phone. Please don't let children fill in the forms themselves. If a child has sent us something, email us and we'll delete it.

Seeing, fixing or deleting your details

Email us and we'll show you what we hold, correct it or delete it, usually within a week. If you're unhappy with how we've handled your information, you can also contact the Office of the Australian Information Commissioner.

Changes

If we change what we collect, we'll update this page before the change goes live, and the date at the top will change.

Contact

research@omxus.com